Albums All have pages created from
multiple images and printed as a single sheet before it becomes
Pages refer to the front and back of a single
leaf of material. 20 pages mean the Album is made up of 10
individual leaves, bound into a book.
These are the individual sheets that have a page
either side of them. Leaves are never numbered, pages are.
The words are interchangeable. A contract is
an agreement and an agreement a contract. When you sign a
contract with us or one of our businesses, you are binding
yourself and Ryadia Pty Ltd to an agreement based on what the
contract says you will get or we will do.
is not specifically specified in a contract, you will not get
it. If no specific size is mentioned, (such as the size of
an album or photograph, you must expect to receive the size we
feel is most appropriate, not what you expect to have.
If the agreement does not say you get it, it is best to
assume you will not get it. We are only a phone call or E-mail
away. Ask us if you are unsure.
You don't pay for your wedding photography until 2 weeks before
the wedding. Please make sure you can! We offer finance
arrangements if you need to find more than you budgeted for. Not
just for photography either.
When you book any event with us, you must pay a non-refundable
booking fee of $250. To ensure your event (wedding) is
guaranteed a photographer.
All our photographers are qualified Professionals or supervised
by qualified professionals. Sure, you may
have to pay a little more than for an office worker moonlighting
as wedding shooter but we think it is worth a little extra... So
it would seem do the few hundred people who have chosen us since
Quite apart from our obligation to clients, we are required to
be mindful of rules and wishes of other professionals providing
you with services and also be mindful that some people may not
want their photo taken. Sometimes you just can't have the list
of photos you gave us due the this.
Most popular locations are impossible to find parking near, late
on Saturday. In Brisbane, we charge a $50 fee to cover our
parking and cab fare to your location. Feel free to provide a
limo for us!
and working conditions
We need to be fed at regular meal times just like your pets. You can either make
arrangements with your caterer to feed Ryadia staff meals or pay
us an $80 (per person) meal allowance and miss us for 30 minutes
during a meal break. Whichever you decide, we work under the
same work place rules as everyone else.
As a duly incorporated Australian Company, we are required to
pay taxes on our earnings and collect GST on our sales.
Currently this is 10% of our quoted prices.
If your wedding is on an Off-shore Island, you or you wedding
planner are required to make all the booking and travel
arrangements for us at your own expense. Our timely arrival is
If you wedding is outside 75 Klm radius of Brisbane City and we
are expected to be working after 8:00 PM, you need to arrange
and/or pay our overnight accommodation.
We have little else to sell but our services therefore it is
important to us to provide a professional and trustworthy
service at all times. Please... If you think we can improve,
tell us. Our only measure of success is your recommendations.
Part of our
commitment to quality is often confusing to some people. Put
simply... We ensure each and ever one of the photographs we
offer clients meets our quality standards for technical
excellence and compositional correctness. We do supply "blooper
discs" or photos of people in compromising situations.
Hand crafted Brief case and wedding album. Square aspect ratio
has lost popularity lately but they sure are impressive!
Need more information? We've got lots of
information and displays from other photographers and wedding
specialists as well as Club Ryadia offers to save you money at
our Expos and in our magazine.
Links that may help
This is a 'standard' Digital
There are 10 leaves with 20 pages. Images are arranged to tell
the pictorial story of your wedding day. The cover is
synthetic leather, bound so the pages lay flat when you open the
book. Your agreement will specify the size and how many pages it
will contain. These vary with different packages.
protected with a matt, water clear laminate which allows them to
be wiped with a damp cloth and will resist many household
cleaning spray products.
are assembled by the photographer with "photographer's choice"
of images used. Some packages and contracts may provide for clients
to approve a proof set of pages and change up to 10% of them
before approving the album for print. Be sure to check your
agreement for wording such as "client to approve album".
If just the album is listed it does not have any special
conditions like clients being able to change images. The reason
for this is because the photographer works to a shoot list with
a plan to tell a story of your day. When a client gets to choose
which photos will be used, the creative ability of the
photographer - the reason you choose us in the first place, is
taken away from the person who created the story your album will
is a standard "Photo Book" often purchased as parents album. They have hard
covers with a linen or leather like covering. Most usually are provided in A4
size or in special packages may be different sizes up to A3.
If listed as
parents albums where a Wedding album is specified, they will be
replicas of the Wedding Album except for the front page which
will be resized to accommodate to opening in the cover or if you
choose a dust jacket instead, made to fit the jacket. Options
available with these albums include leather look covering and
number of pages as well as gloss or matt surface pages.
Explaning our Wedding Photography, our agreement
and what you can expect from us.
All our photography is by way of an agreement
that in exchange for you paying us, we will give you goods and
services listed in the agreement. if it is not listed in the
agreement, you have not bought it. The words Agreement and
Contract both mean the same thing with us... You make an agreement and
enter into a contract.
Implied conditions, 'unwritten rules' and client
Any legal agreement exists only to protect the interests of
those signing them. In our case the agreements we enter into are
intended to avoid any possibility we will be required to provide
goods or services not clearly described in the agreement and
ensure everything you purchase in the way of photographic
services is described clearly so their can be no
purpose there are some things specific to the photography and
Wedding industries that can safely be presumed. There are no
innuendos in our agreements. You should never presume you
will get a frame with a canvas print unless it is safe to assume
you will get a frame with every print we supply. In other
words, what is not clear or stated is not there.
When discussing or reading about "prints" they are sheets of
photo paper or other material with an image on them. Unless
specified in some other way, that's all you get. As for sizes,
the Photo industry considers the most common "print" to be a 6
inch x 4 inch or 10cm x 15cm print. When you read that you will
get X number of prints, they will be the most common size unless
prints from our on-line facilities, it is safe to presume and
expect prints of at least the quality of a professional photo
lab and most certainly of merchantable quality for lasting
purposes. Just the same, you need to be mindful of the hazards
of exposing photographs to certain conditions in the atmosphere
and protecting them from UV light rays. In particular we ask
that you try to avoid storing loose prints in draws made from
particle board or chipboard.
chemical called formaldehyde is more often than not used in the
manufacture of modern timber products. Formaldehyde is thought
to the early onset of photos losing their colour and turning a
shade of red. Just try to keep them in a plastic container which
will go a long way towards preserving them.
too, can be presumed to be a photograph on photo paper. For
weddings and portraits, these are always satin or lustre surface
and must be described with a size (I.E. 8"x10") or they are not
enlargements, just normal prints.
Also unless a
size specified enlargement I.E. an 8x10 enlargement is specified
as being in a "presentation folder" it will be delivered as a
flat sheet. If the description also includes the words 'Canvas'
or 'Metallic' this signifies a particular type of print or
enlargement different from a normal print. If for example you
discussed having a "canvas print" as part of your package, it
also needs to be described by the size and whether or not it
will be stretched over an artists frame or mounted to a display
board. There is significant diferences between a canvas print
and mounted and framed canvas print. Again... What is not
described, you will not get.
With no other additional information,
Photography of or attendance at bridal preparations means at the
place the bride is getting dressed and will leave for the
wedding from. It does not mean you can expect a photographer to
be with you from 6:00 AM to record everything you do up to the
wedding at 4:00 PM. Industry standard time allowance is
between 1 hour and one and a half hours for bridal preparation
photography. We like to arrive an hour before your departure if
bridal portraits are specified. How this part of your wedding
fits into the story of your day, is directly related to how much
cooperation and how ready you are when we arrive.
photography, formal portraits or other post wedding photography,
the location must be specified or the Ceremonial location is the only location you will
have your formal and portrait photography done at. Specify (for
example) formals to be at Wellington Point on Moreton Bay and
that's where they will take place, not at the Botanical gardens
in Brisbane. Yes... Some people planning their wedding neglect
to tell the photographer they will expect several different
locations to be visited. If all the locations are not listed in
the agreement, only those listed will be attended.
Almost all wedding photography allows for the traditional
photography known as 'formals' or formal portraits. If the
location for these photographs is anywhere other than the
ceremonial location, it must be specified on the contract or it
isn't going to be included. Likewise if you plan on having your
wedding photographer take family portraits at your wedding, you
must tell us this when you negotiate the package of photography
or you may not get them due to time and other constraints. Make
sure you have it in writing if you also want family portraits as
well as wedding photographs.
Ryadia, weddingsNportraits and all the photographer who provide photography under
instructions from our company, can be presumed to be or expected
to be fully accredited professional photographers. Simply
belonging to an institute like AIPP (which is a profitable
private company by the way) does not mean their members are
trained or qualified photographers. All it means is they
paid a membership fee to join the group. AIPP does not train
photographers or issue qualifications... Just carefully worded
membership certificates to hang on the wall. All our
photographers are certified by our own CPPA organisation.
You have a right to
expect high quality photographs when you go to a professional
studio. At the same time, if any photos
exist that for technical or compositional reasons do not meet
our quality control standards, they will not be made available.
We do not provide "bloopers", compromising shots or photographs
of children not taken or supervised by a blue card holder or
Ryadia maintains a Digital print centre, pro grade photo lab and
12 colour large format printers. We also have picture framing
and museum standard mounting and restoration services. We build
your Wedding Albums in our own facility at Redlands City (Queensland). This allows us to provide
expedited service and prompt delivery of finished goods. The
fact everything we do is done by humans unfortunately also means that time frames
may not always be achievable. We try to maintain the following
viewing of proofs; Between 2 and 4 weeks.
Time for album completion: Up to 6 weeks (longer in peak
Time for completion of entire assignment: Up to 8 weeks plus any time you take to
decide on alterations.
We abide by the Australian Trade Practices Act and the Australian Consumer Law (ACL). This guarantees you will receive
goods of merchantable quality suitable for the purpose intended.
That is, viewing and storage of wedding photography. It also
protect you against unfair contracts, sub-standard goods and
several other important issues all business' must provide you.
If your wedding photographer delivers you an album from Kmart
(for example) with digital prints sliped between the plastic
pages... This is not "goods of merchantable quality suitable for
the intended purpose" and you have a right to a refund or even
have a professional build your album at the photographers
expense! Better to do business with the professional in the
first place, don't you think?
fees and refunds:
When you pay us a booking fee you are paying a fee to prevent us
committing a particular day and photographer for any other
purpose than your wedding. It is not a deposit and is not refundable, it is a fee
for reserving a date and staff to photograph a wedding.
We do not offer refunds of any type except for faulty goods,
when ACL conflicts with our conditions or
by negotiation if you decide not to get married. You cannot
expect a refund for changing you mind or because someone else
offered to do the job
cheaper. For this reason we do not accept credit card payments
for wedding photography.
Every Photograph a professional photographer takes is
automatically assigned copyright to either him or his employer.
In the case of a firm or business owned by Ryadia Pty Ltd, the copyright belongs to
the company. Every contract you enter into with us, has this
statement. We offer several types of copyright licenses to clients depending on your future
use. These need to be negotiated and written into the contract
or the copyright belongs exclusively to Ryadia Pty Ltd. If we
give you a disc of your wedding photos, you are free to print
photos from it whenever you like provided you don't sell them to
anyone. If you want the copyright yourself, you must negotiate
this before you sign the contract.
(Camera RAW files) and traditional film negatives have long been
the exclusive property of the photographer. The law considers
them "work in progress" towards the final product, a
photography. It is probably timely now to point out that a
photographer's principal product for sale is a photograph. This may not make sense
to people expecting to receive digital image files from their
wedding but in the context of negatives and
digital image files it is highly relevant.
We have a
facility available for people to purchase image files that we
have already processed ready for printing or web display along
with transfer of copyright. Unless
the contract clearly states you get delivery of "Full
Resolution" or "High Resolution" images, any images we supply
you on CD or DVD will be suitable for making normal prints,
Very clearly it is asking a lot of someone to book a
photographer a year in advance and know exactly want you want
when you do. For this reason we have a clause in our contracts
that allows you to notify us in writing that you wish to change
the contract. You must use this method or the contract will not
What applies to you also
applies to us. If we wish to amend or change the contract to
bring it in line with any future changes we may make to it, we
will do so in writing or the original contract will prevail.
Disputes and complaints:
God forbid we have any but in a case where a client believes
they have an entitlement that is unclearly documented or they
believe a verbal promise was made and we cannot find any record
of it, a dispute resolution process is available. Depending on
the nature of your dispute, we may offer to pay for an
independent solicitor or industry arbitrator to mediate the
are offered this last resort mediation must agree to be bound
(as we will be) by the referee's decision. Before ever this
stage is reached, we like to think discussion and explanation
can solve most disputes. We do not subscribe to the notion "the
customer is always right" but we do subscribe to the belief that
sometimes we might need to compromise our stand in order to
remain friendly and keep our reputation... We expect the same
from our clients.